Experiencing a hard brake pedal in your 2012 Ford Edge, making it feel overly sensitive and leading to abrupt stops? Coupled with a rough idle that feels like your engine might stall? These could be symptoms of a torn brake booster diaphragm. You might even hear a hissing sound when you press the brakes. The good news is, Ford recognized this issue in certain models and offered a Customer Satisfaction Program that might cover your vehicle.
Ford issued Customer Satisfaction Program 13N102 Brake Booster Warranty Extension for specific 2010-2013 Ford Edge and Lincoln MKX vehicles built within a particular date range. This program extends warranty coverage for brake booster failures, offering a one-time replacement. This extension is valid for 10 years or 150,000 miles from the original warranty start date, whichever comes first. While not directly related to OBD2 fault codes, a failing brake booster can certainly impact your vehicle’s overall performance and safety systems.
To determine if your 2012 Ford Edge qualifies for this brake booster warranty extension, the most crucial step is to check your Vehicle Identification Number (VIN). Visit the official Ford ETIS website (https://www.etis.ford.com/vehicleRegSelector.do), enter your VIN, and click “Search”. Look for “Customer Satisfaction Program 13N102 Brake Booster Warranty Extension” under the “Outstanding Field Service Actions” section. This online check is the quickest way to confirm your eligibility without needing an OBD2 scanner for this specific warranty program.
If the Ford ETIS website confirms that your 2012 Edge is eligible for the brake booster warranty extension program, your next step is to contact your local Ford dealership immediately. Schedule an appointment to have your brake booster inspected. If the dealer confirms a brake booster failure related to the diaphragm issue covered by Program 13N102, the replacement will be performed free of charge.
Driving with a failing brake booster can be risky. As one owner of a 2012 MKX experienced, the vehicle became “borderline unsafe to drive” as the diaphragm tear worsened. If your Ford Edge exhibits these symptoms, exercise caution and consider minimizing driving until the brake booster is inspected and potentially replaced under this warranty program. Take advantage of this Ford Customer Satisfaction Program to ensure your 2012 Ford Edge’s braking system is safe and reliable, without incurring out-of-pocket expenses for this specific issue.
